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Policies

Privacy and Security

How Secure is my Information?

This web site uses state-of-the-art digital encryption and security technologies to protect the privacy and security of our member information and has specific security measures in place to protect the loss, misuse and alteration of the information under our control.

All data passing from your computer to this web site is authenticated and encrypted using 128-bit Secure Socket Layer (SSL) encryption using technologies provided by Thawte Corporation and Verisign. This is the most advanced level of encryption available today, and it means that any information sent from your computer is scrambled in a way which makes it completely unintelligible if intercepted. When you are on a secure section within this web site, a padlock will appear at the bottom of your web browser's screen. This is your assurance that the encryption is in place and that you are communicating across a secure link.

We do not store any of your credit card information. All credit card transactions are processed through a third party secure gateway, and the information your provide is only used for making the current transaction. No credit card information is ever stored on our servers.

As an additional security measure, all successful and unsuccessful attempts to login to a member's account are logged in our database along with date/time stamps, IP addresses, and other detectable information from the user. This information will be used for law enforcement purposes and for the protection of our members should there ever be any suspicion of unauthorized access to our database.

To protect against catastrophic data loss, multiple daily backups are performed on each of our servers to separate locations throughout the United States. Hence, if any one of our servers experienced technical difficulties, our member data would not be at risk.

We also employ a number of physical security mechanisms to ensure the physical protect of your information. Physical protection of our systems includes:

  • Environmentally controled fire detection and fire suppression systems with dry pipe pre-action sprinkler systems
  • N + 1 redundant power supplies, providing dual power feeds and backup batteries, water coolant systems and generators
  • N + 1 redundant climate control, providing primary and backup chiller units, cooling towers, and water storage
  • Local network operations center (NOC) for monitoring all data center operations
  • 24x7 monitoring and support of network connection and server availability
  • 24x7 uniformed guard service with interior and exterior closed-circuit television surveillance
  • Electronic access at all data center entrances, including biometric hand scanners
  • Electronic key management systems and individually keyed cabinets

As you can tell by reading the above, we take the security and privacy of all of our member information very seriously. No divorce related site compares.

How Private is my Information?

All information provided for the completion of your case online will be guarded according to the standards in effect at the time the information is provided. Information will not be released for any commercial or other purpose. Information provided will only be used as necessary for the administration and maintenance of this site.

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Our Guarantee

The Arizona Online Divorce Assistance Program service is 100% guaranteed. The Arizona Online Divorce Assistance Program offers a 100% guarantee that you will be able to obtain a divorce using the documents produced by The Arizona Online Divorce Assistance Program. This is not a guarantee that you will get a divorce if you decide to stay together, of course.

In the event that the documents are rejected due to the fault of The Arizona Online Divorce Assistance Program, you will be provided a 100% refund (no handling fee). Please see our anti-fraud notice for more information.

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Online Fraud

The service provided by The Arizona Online Divorce Assistance Program is the use of the information provided on the website, from legal resources to explanations, and the transmission of information into legal documents. When a user has accessed the site by providing payment and obtaining a password, the user has obtained the service. A return of the service is impossible after that point.

We cannot ensure that your spouse will sign the documents and we cannot be responsible if you change your mind.

Refunds will be considered on a case by case basis, but will not be considered where the documents have been completed, filed and signed by a judge. See our guarantee for more information. In the event that you are eligible for a refund, a $25.00 administrative fee will be retained by The Arizona Online Divorce Assistance Program. See our guarantee for more information.

The Arizona Online Divorce Assistance Program supports the efforts of law enforcement in their fight against online fraud.

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